Terms of Use

Thank you for choosing Samvadsetu!

Please read this document carefully. It's a understanding that governs your use of any of Samvadsetu’ services or software that directly display or link to this agreement (the "service"). By using or accessing the service, you confirm that you agree to these terms. If you don't agree, don't use the service.

Using the service

When using the service, you must comply with this contract and all applicable laws. As applicable, you must also obey the code of conduct.

You must not use the service to harm others or the service. For example, you must not use the service to harm, threaten, or harass another person, organization, or Samvadsetu. You must not: damage, disable, overburden, or impair the service (or any network connected to the service); resell or redistribute the service or any part of it; use any unauthorized means to modify, reroute, or gain access to the service or attempt to carry out these activities; or use any automated process or service (such as a bot, a spider, periodic caching of information stored by Samvadsetu, or metasearching) to access or use the service. You may be able to access third-party websites or services via the service; you acknowledge that we are not responsible for such websites or services or content that may be available there.

Your account

Only you may use your account. You must keep your accounts and passwords confidential and not authorize any third party to access or use the service on your behalf, unless we provide an approved mechanism for that. You must contact us right away if you suspect misuse of your accounts or any security breach in the service. You're responsible for all activity that takes place with your service account.

If a third party such as an Internet service provider, employer, or school gave you your account, that party has rights to your account and may: manage your account, reset your password, or suspend or cancel your account; view your account's usage and profile data, including how and when your account is used; and read or store content in your account, including electronic communications, contact lists, and other information.

Your content

Your content remains your content. We also don't control, verify, or endorse the content that you and others make available on the service. You control who may access your content. If you share content in public areas of the service or in shared areas available to others you've chosen, then you agree that anyone you've shared content with may use that content. When you give others access to your content on the service, you grant them free, nonexclusive permission to use, reproduce, distribute, display, transmit, and communicate to the public the content solely in connection with the service and other products and services made available by Samvadsetu. If you don't want others to have those rights, don't use the service to share your content.

You understand that Samvadsetu may need, and you hereby grant Samvadsetu the right, to use, modify, adapt, reproduce, distribute, and display content posted on the service solely to the extent necessary to provide the service.
Please respect the rights of artists, inventors, and creators. Content may be protected by copyright. People appearing in content may have a right to control the use of their image. If you share content on the service in a way that infringes others' copyrights, other intellectual property rights, or privacy rights, you're breaching this contract. You represent and warrant that you have all the rights necessary for you to grant the rights in this section and the use of the content doesn't violate any law. We won't pay you for your content. We may refuse to publish your content for any or no reason. We may remove your content from the service at any time if you breach this contract or if we cancel or suspend the service.


In order to operate and provide the service, we collect certain information about you. As part of the service, we may also automatically upload information about your computer, your use of the service, and service performance. In particular, we may access or disclose information about you, including the content of your communications, in order to: (a) comply with the law or respond to lawful requests or legal process; (b) protect the rights or property of Samvadsetu or our customers, including the enforcement of our agreements or policies governing your use of the service; or (c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of Samvadsetu employees, customers, or the public.

No Warrenty

We provide the service "as is," "with all faults," and "as available." We don't guarantee the accuracy or timeliness of information available from the service. You acknowledge that computer and telecommunications systems are not fault-free and occasional periods of downtime occur. We do not guarantee the service will be uninterrupted, timely, secure, or error-free, or that data loss will not occur. We give no express warranties, guarantees, or conditions. We exclude any implied warranties, including for satisfactory quality, fitness for a particular purpose, workmanlike effort, and non-infringement.

You may have certain rights under your local law. Nothing in this contract is intended to affect those rights, if they are applicable.

Liability Limitations

You cannot recover any other damages, including consequential, lost profits, special, indirect, incidental, or punitive damages. The limitations and exclusions apply to anything related to this contract, for example:
  • The service.
  • Loss of data.
  • Viruses or other disabling features that affect your access to or use of the service.
  • Incompatibility between the service and other services, software, and hardware.
  • Delays or failures you may have in starting or completing transmissions or transactions in connection with the service in an accurate or timely manner.
  • Misrepresentation.

Changes to the service and cancellation

We may change the service or delete features at any time for any reason. A particular service may be a prerelease version—a beta, for example—and may not work correctly or in the way a final version might work. We may significantly change the final version or decide not to release a final version. You may cancel the service at any time and for any reason.

General legal terms

All parts of this contract apply to the maximum extent permitted by relevant law. If a court holds that we cannot enforce a part of this contract as written, you and we will replace those terms with similar terms to the extent enforceable under the relevant law, but the rest of this contract won't change.

This is the entire contract between you and us regarding the service. It supersedes any prior contract or oral or written statements regarding your use of the service. If you have confidentiality obligations related to the service—for example, you may have been a beta tester—those obligations remain. Other terms may apply when you use for other Samvadsetu services. The contract's section titles don't limit its terms.

No third-party beneficiaries

This contract is solely for your and our benefit. It is not for the benefit of any other person.

Delivery and shipping policy

At Samvadsetu, we endeavour to provide you the best shopping experience at every step. We take extra care to ensure that your order reaches to you safe, intact and timely. We’re currently offering Free Shipping per item across India on all orders. Our goal is to deliver the product within 3-4 working days, if you live in metros. It could extend to 7-10 working days from the day order is placed with us depending on the place, where it is supposed to deliver. However, there might be circumstances beyond our control where this timeline cannot be maintained. In such cases, we ensure that the product reaches to you within 15-20 days of purchase.

Refund and cancellation

If an item is cancelled prior to shipment (for online payment mode), refund of the same would be made in the mode of discount coupon code ONLY or you can request for an exchange against your cancellation. However, if the request for order/item(s) cancellation is placed after it has been shipped, we reserve the right for the approval of the cancellation.